FREQUENTLY ASKED QUESTION
You’ve got questions, we’ve got answers!
What is the check in time ?
Check in Time: 3:00 PM
Check out Time: 11:00 PM
What amenities will be in the cottage?
Every cabin has a fridge, stove, microwave, coffeemaker, and toaster.
Dishes and other kitchen utensils are also provided. They are well-cleaned and sanitized for next guests’ use. However, if you still feel the need to bring your own, feel free to do so.
Each cottage is supplied with clean, filtered water and is safe to use, however, we leave it up to you if you choose to bring your own water.
Each cabin is provided with a propane barbecue. If you use it, please make sure you leave it clean.
There’s a common firepit for all to use. If it’s in use, we have additional firepits by the lakeside. Please be respectful of one another and take turns when necessary. Firewood can be purchased at Cherry Valley on your way to the cottage.
What do I need to pack?
A must bring:
Bedsheets, pillows, bath and beach towels, blankets (if necessary)
Bath soap, kitchen towels or paper towels, toiletries, an extra roll of tissue if you will need more than one roll.
How to book a cottage?
All bookings shall be done through our website. You will be able to book faster as the availability is being booked on a first come first serve basis.
In case you have limited access to a computer, you can give us a call and we can reserve it for you.
Can we bring pets?
Yes, we are now pet-friendly, with additional fee.
What is your cancellation policy?
If a booking is to be consumed when there’s lockdown, you will be refunded 100%.
If a booking is canceled less than 30 days before arrival, a charge equal to the full booking amount will be made minus the minimal amount charged by the payment gateway.
If the booking is canceled more than 30 days before arrival, a charge per cabin equal to CAD$50 for handling fees. Please call us before you cancel and we can arrange something beneficial for both of us.
In the event of a no-show or booking reduction (after arrival date) the full cost of the booking is charged.