1. Check-In & Check-Out

• Check-in: 3:00 PM onward
  (We appreciate your understanding as we need time to clean and prepare the cottages between guests.)

• Check-out: 11:00 AM
  (Please respect this time so we can prepare for incoming guests.)

Upon checkout:

• Cottages must be left in a clean and tidy condition.

• Dishes should be washed and garbage properly sorted and taken to the designated bins.

• Excessive cleaning required after checkout may incur an extra cleaning fee.

• Guests are responsible for any damages or missing items. Costs will be charged to the credit card on file.

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2. Parking

• Parking is limited to 2 vehicles per cottage.

• One (1) additional parking space may be provided upon request and subject to availability.

• Please advise us in advance if you need an extra parking spot.

• Complete parking and site-use information is available inside each cottage.

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3. Occupancy & Visitors

• Registered guests only. Our facilities are for the enjoyment of paying guests.

• Visitors (whether day-use or overnight) must be pre-approved and registered with management.

• Day visitors staying more than 4 hours or using common facilities represent additional operational costs and must be registered.

• Overnight visitors are subject to a $25 per person, per night fee.

• Maximum occupancy limits must be respected for safety and licensing compliance.

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4. Water Quality

Our cottages use a UV and sediment-filtered water purification system, ensuring the water is safe for consumption, cooking, and cleaning.

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5. Pets

• Non-shedding pets are welcome at Oasis of Sandbanks with prior approval. 

• A pet fee applies per stay (please confirm the rate when booking).

• Guests are responsible for cleaning up after pets and for any damage caused.

• Pets must be supervised at all times and kept on a leash in common areas.

• Excessive noise or disturbance from pets may result in additional charges or early check-out without refund.

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6. Noise, Music & Quiet Hours

• Out of respect for all guests and our neighbours, loud music and disruptive noise are not permitted.

• If playing music outdoors, please keep the volume within your immediate area.

• Quiet Hours: 11:00 PM – 10:00 AM
  (This is consistent with Prince Edward County’s short-term accommodation guidelines.)

• Failure to observe quiet hours may result in loss of your security deposit or early termination of stay without refund.

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7. Use of Facilities & Safety

Oasis of Sandbanks is a family-oriented property with shared access to the dock, swimming area, fire pit, and recreational spaces.

• All children must be supervised by an adult at all times, especially near the waterfront and dock.

• Guests use the swimming area, dock, and boats at their own risk.

• Each guest (or group leader) will be required to sign a Waiver & Release of Liability Form upon arrival or electronically before check-in.

• Please bring your own firewood for the fire pit or purchase from local vendors on your way to the property.

• For safety, fires must be fully extinguished before leaving the area.

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8. Garbage, Recycling & Compost

Prince Edward County enforces strict waste management regulations.
To support this effort:

• Guests must separate garbage, recyclables, and compost according to posted guidelines. Each cottage is provided with one garbage bin, recycling bin, and compost bin. If you incur more than one black bag of garbage, you can either take it with you or dispose of it elsewhere.

• Instructions and bin locations are available in each cottage.

• Improper disposal or excessive waste left behind may result in a cleaning fee.

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9. Damage, Misuse, and Future Bookings

• Guests are responsible for any damage or loss to the cottage, furniture, or equipment.

• Please report any accidental damage immediately — we understand that things happen!

• Unreported or intentional damage will be charged to your credit card.

• Guests responsible for serious property damage or violations may be refused future bookings and subject to recovery of costs through legal means if required.

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10. Tents, Boat & Additional Structures

To maintain safety and harmony on the property:

• Small tents are allowed only when all 5 cottages are booked by a single group.

• Tents may be set up only in front of Cottages 3 & 4 to preserve parking and play areas.

• For non-group bookings, small children’s tents may be allowed with prior approval if you occupy Cottage 3 or 4.

• No camping equipment, trailers, or RVs are permitted on the property.

• Please note that we do not have a boat ramp to the lake. To protect underground cables running along the path, heavy trucks and equipment are strictly prohibited from driving down to the water. However, guests are welcome to use a public boat launch on East Lake and drive the boat over to our dock to park it during their stay.

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11. Privacy Policy

We value your privacy.

• We collect only the information necessary to manage your reservation and provide safe, quality service.

• Personal details are kept confidential and are never shared with third parties, except when required by law or for legitimate business operations (e.g., payment processing).

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12. Agreement

By confirming your booking and submitting payment, you acknowledge that you have read, understood, and agreed to all the above policies and conditions.
Failure to adhere to these policies may result in termination of stay without refund and/or refusal of future bookings.

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🌸 Thank You for Being a Respectful Guest

Your cooperation ensures a relaxing, safe, and memorable stay for everyone — including our returning families and friends who make Oasis of Sandbanks their annual tradition.

We look forward to hosting you!

– The Oasis of Sandbanks Team